Help & support Reference guides
What an elders quorum or Relief Society presidency can do
Every menu option in the leader app, and which calling can reach it — for an elders quorum or Relief Society presidency.
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The three columns
- Leader —
- the president or a counselor.
- Secretary —
- the secretary.
- Admin —
- whichever leader or secretary holds admin, usually the president. One person can hold more than one of these.
Elders quorum and Relief Society presidencies have identical capabilities, so one guide covers both.
What each calling can do
TodayHome screen
| What can be accomplished there | Leader | Secretary | Admin |
|---|---|---|---|
| See today’s interviews for the whole presidency side by side — one column per leader, blocks sized to the real length of each interview | Full access | Full access | Full access |
| Switch between Mine and All — a leader opens on their own day, a secretary on the whole presidency; the choice sticks on that device | Full access | Full access | Full access |
| Tap any interview to open the detail card: member name, interview type, time, status, and “covered by” when a counselor is standing in | Full access | Full access | Full access |
| The member’s phone or email on that card — shown only to the leader conducting that interview | 1Limited — see note (note 1) | Not available | 1Limited — see note (note 1) |
| From that card: mark Complete or No-show, Reschedule (pick a new time or leader), or Cancel — the member is notified automatically | 1Limited — see note (note 1) | Full access | Full access |
| Cancel a whole recurring series — any leader or secretary on the unit can end a series, not only the one conducting it | Full access | Full access | Full access |
| Alerts in place: a banner when a personal-calendar event now collides with a confirmed interview, a notice if billing has paused scheduling, and one rotating tip about a feature not yet in use | Full access | Full access | Full access |
ScheduleNext 7 days
| What can be accomplished there | Leader | Secretary | Admin |
|---|---|---|---|
| The same presidency grid for today plus the next 7 days, one grid per day, empty days skipped so you only scroll past real appointments | Full access | Full access | Full access |
| Every detail-card action above — complete, no-show, reschedule, cancel, and series-cancel — works here too, under the same rules | 1Limited — see note (note 1) | Full access | Full access |
| Approve or decline virtual-interview requests — approving sends the member the conducting leader’s meeting link; declining keeps it in person. Any leader or secretary on the unit can decide (appears only when a request is waiting) | Full access | Full access | Full access |
| See at a glance who is carrying the week, and where the presidency still has open ground | Full access | Full access | Full access |
All ScheduledFull horizon
| What can be accomplished there | Leader | Secretary | Admin |
|---|---|---|---|
| Every upcoming interview from today to the end of the booking window — not just the next week — grouped by day with Today / Tomorrow headings | Full access | Full access | Full access |
| Filter to one leader or view all; leaders open on their own list, secretaries on everyone | Full access | Full access | Full access |
| Record outcomes and reschedule or cancel straight from this list — same detail card, same rules | 1Limited — see note (note 1) | Full access | Full access |
Share LinksBooking links
| What can be accomplished there | Leader | Secretary | Admin |
|---|---|---|---|
| One link for everything — members land on your unit’s page and choose from your listed interview types | Full access | Full access | Full access |
| A link for one specific leader — pick the leader, then the type; the member books straight onto that leader’s times. Only types that let members request a leader can be shared this way, and only leaders eligible to conduct that type are offered | Full access | Full access | Full access |
| A link for a single interview type — one per type in the list, ordered most-used first so the link you reach for is on top | Full access | Full access | Full access |
| Every link has Copy and Text — Text opens your phone’s own messaging app with the link and a short note already written | Full access | Full access | Full access |
Refer a Friend
| What can be accomplished there | Leader | Secretary | Admin |
|---|---|---|---|
| Get your unit’s referral link and copy or text it to another unit that could use Minster | Full access | Full access | Full access |
| When they subscribe and their first payment goes through, your unit gets a month free (no cash value; may be revoked for abuse) | Full access | Full access | Full access |
AvailabilityWhen you’re free
| What can be accomplished there | Leader | Secretary | Admin |
|---|---|---|---|
| Add weekly recurring hours (e.g. Sunday 8:00–11:00), one-off dates, or a block that takes time back out | 2Limited — see note (note 2) | Full access | Full access |
| Restrict a window to certain interview types — e.g. Sunday morning is temple recommends only; each window shows what it will generate | 2Limited — see note (note 2) | Full access | Full access |
| Remove a window safely — Minster shows exactly how many booked interviews would be affected before you confirm | 2Limited — see note (note 2) | Full access | Full access |
| Progressive release — hold a window back and let it open in stages so one member can’t take the whole morning; or Force open the rest of it now | 2Limited — see note (note 2) | Full access | Full access |
| Blackout dates for the whole unit — conference weekends, holidays — with the same “here’s what this affects” preview before it commits | Not available | Full access | Full access |
| Virtual interviews — each leader saves their own meeting link; turning the option on for the unit is an admin switch | 3Limited — see note (note 3) | 3Limited — see note (note 3) | Full access |
Calendar syncPer leader
| What can be accomplished there | Leader | Secretary | Admin |
|---|---|---|---|
| Connect your own Google Calendar — each leader connects their own, and you can connect more than one account (Outlook support is on the way) | Full access | Full access | Full access |
| Members are never offered a time you’re already busy. Minster reads only when you are busy — never event titles, guests, or details | Full access | Full access | Full access |
| Choose which calendars count as busy, and how confirmed interviews appear on yours: full detail (member name + type) or generic (“Interview”) for a shared calendar | Full access | Full access | Full access |
| Disconnect at any time; the page tells you plainly if a connection has lapsed and needs reconnecting | Full access | Full access | Full access |
Interview TypesThe catalog
| What can be accomplished there | Leader | Secretary | Admin |
|---|---|---|---|
| See every interview type your unit offers, its length, and which leaders are eligible to conduct it — with an “invite one” prompt if no one qualifies | Full access | Full access | Full access |
| Edit any type: length, buffer between interviews, who conducts it (president only / counselors only / either), how far ahead members may book, and separate Sunday vs. weekday notice | Not available | Not available | Full access |
| Also per type: let members request a specific leader, list it publicly or keep it link-only, add a short note members see, and set a season so it’s only bookable part of the year (e.g. a type open only during a set stretch of the year) | Not available | Not available | Full access |
| Add a new type — name, length, buffer, who conducts it, public or link-only, and whether it repeats on a set interval | Not available | Not available | Full access |
| Archive a type you no longer use — it disappears from booking but existing appointments are untouched, and it can be restored later from the Archived list | Not available | Not available | Full access |
Reports
| What can be accomplished there | Leader | Secretary | Admin |
|---|---|---|---|
| Workload distribution — how many interviews each leader held, as a share of the total, broken into completed / no-show / cancelled. Shows imbalance immediately | Full access | Full access | Full access |
| No-show rate — unit-wide, then broken down by interview type and by leader, plus a month-by-month trend | Full access | Full access | Full access |
| Choose the period the numbers cover — 3, 6, or 12 months | Full access | Full access | Full access |
| Export to CSV — member name, contact, channel, interview type, leader, time, status; filter by type and date range, or take the whole unit | Not available | Full access | Full access |
LeadersThe roster
| What can be accomplished there | Leader | Secretary | Admin |
|---|---|---|---|
| Invite a counselor or a secretary — they receive an email to set up their own login (two counselor seats — three if your unit is set that way — and up to three secretaries) | 4Limited — see note (note 4) | 4Limited — see note (note 4) | Full access |
| Change a leader’s role, or grant and remove admin access — Minster keeps one president and always at least one admin, and walks you through moving the sitting president | Not available | Not available | Full access |
| Release a leader and choose who inherits their upcoming interviews — or let Minster cancel them and notify those members | Not available | Not available | Full access |
| Release and name the successor in one step — the new person is seated in the same calling, every future interview moves to them, and their invitation goes out | Not available | Not available | Full access |
| Track pending invitations (resend or revoke), and correct how a leader’s name appears on the booking page | 4Limited — see note (note 4) | 4Limited — see note (note 4) | Full access |
SettingsUnit + billing
| What can be accomplished there | Leader | Secretary | Admin |
|---|---|---|---|
| Time between offered start times — the step members choose from (9:00, 9:15, 9:30…), set separately from how long each interview lasts | Not available | Not available | Full access |
| Presidency size — two counselor seats, or three for the rare case | Not available | Not available | Full access |
| Billing — plan, status, billing cadence, renewal or trial end date, billing email, and past receipts; switch monthly ↔ yearly (two months free yearly), update the card or cancel through Stripe’s secure portal, with the consequences of cancelling spelled out | Not available | Not available | Full access |
| Bundles — ask to be covered by your ward’s or stake’s subscription (look the unit up by its link name), see the request’s status, or cancel it while it is still pending | Not available | Not available | Full access |
| Reference values Minster manages for you today: booking lead times (set per type), how far ahead members may book, days shown on the dashboard (7), secretary seats (up to 3), language (English) | Not available | Not available | Full access |
Help & support
| What can be accomplished there | Leader | Secretary | Admin |
|---|---|---|---|
| Five plain-language guides: Set your availability · Invite counselors and a secretary · What the member sees · Share your booking link · Change or cancel an appointment | Full access | Full access | Full access |
| Email support@minster.church with your unit and calling already filled in, so no one has to explain who they are first | Full access | Full access | Full access |
| Stated plainly: we reply within one business day | Full access | Full access | Full access |
Access notes
- 1. A president or counselor acts on their own interviews; a scheduling secretary may act on any leader’s. Viewing the whole presidency is open to everyone, but a member’s phone and email are shown only to the leader conducting that interview — a secretary sees the schedule without member contact, and reaches contact details through the Reports export instead.
- 2. A leader manages their own availability; a secretary or admin can manage it for any leader in the presidency. Unit-wide blackout dates are set and removed by a secretary or an admin.
- 3. Every leader saves their own virtual meeting link; turning virtual interviews on for the unit is an admin switch.
- 4. Any leader or secretary can invite a scheduling secretary and manage those invitations — inviting counselors, changing roles, and releasing leaders require admin. Leaders appears in the menu for admins only, so a non-admin opens the secretary-invite page by direct link.
A New booking button on Today, Schedule, All Scheduled and Share Links lets you book for a member — by phone or at the door — including into time you’d normally keep closed. Members get email confirmations, reminders, and their own link to reschedule or cancel.
The interview types you start with
A new elders quorum or Relief Society presidency starts with just one interview type — the ministering interview below. This is deliberate, not a gap: most quorum and Relief Society scheduling is ministering interviews. Add whatever else you need under Interview Types.
- Ministering Interview15 min · repeats every 13 weeks · president or counselors
Other guides
Questions? Email support@minster.church.