Help & support Reference guides
What a bishopric can do
Every menu option in the leader app, and which calling can reach it — for a bishopric.
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The three columns
- Leader —
- the bishop or a counselor.
- Secretary —
- the executive secretary.
- Admin —
- whichever leader or secretary holds admin, usually the bishop. One person can hold more than one of these.
A branch presidency reads this same guide — the capabilities are identical. Only the titles differ: “Branch President” in place of “Bishop”.
What each calling can do
TodayHome screen
| What can be accomplished there | Leader | Secretary | Admin |
|---|---|---|---|
| See today’s interviews for the whole presidency side by side — one column per leader, blocks sized to the real length of each interview | Full access | Full access | Full access |
| Switch between Mine and All — a leader opens on their own day, a secretary on the whole presidency; the choice sticks on that device | Full access | Full access | Full access |
| Tap any interview to open the detail card: member name, interview type, time, status, and “covered by” when a counselor is standing in | Full access | Full access | Full access |
| The member’s phone or email on that card — shown only to the leader conducting that interview | 1Limited — see note (note 1) | Not available | 1Limited — see note (note 1) |
| From that card: mark Complete or No-show, Reschedule (pick a new time or leader), or Cancel — the member is notified automatically | 1Limited — see note (note 1) | Full access | Full access |
| Cancel a whole recurring series — any leader or secretary on the unit can end a series, not only the one conducting it | Full access | Full access | Full access |
| Alerts in place: a banner when a personal-calendar event now collides with a confirmed interview, a notice if billing has paused scheduling, and one rotating tip about a feature not yet in use | Full access | Full access | Full access |
ScheduleNext 7 days
| What can be accomplished there | Leader | Secretary | Admin |
|---|---|---|---|
| The same presidency grid for today plus the next 7 days, one grid per day, empty days skipped so you only scroll past real appointments | Full access | Full access | Full access |
| Every detail-card action above — complete, no-show, reschedule, cancel, and series-cancel — works here too, under the same rules | 1Limited — see note (note 1) | Full access | Full access |
| Approve or decline virtual-interview requests — approving sends the member the conducting leader’s meeting link; declining keeps it in person. Any leader or secretary on the unit can decide (appears only when a request is waiting) | Full access | Full access | Full access |
| See at a glance who is carrying the week, and where the presidency still has open ground | Full access | Full access | Full access |
All ScheduledFull horizon
| What can be accomplished there | Leader | Secretary | Admin |
|---|---|---|---|
| Every upcoming interview from today to the end of the booking window — not just the next week — grouped by day with Today / Tomorrow headings | Full access | Full access | Full access |
| Filter to one leader or view all; leaders open on their own list, secretaries on everyone | Full access | Full access | Full access |
| Record outcomes and reschedule or cancel straight from this list — same detail card, same rules | 1Limited — see note (note 1) | Full access | Full access |
Share LinksBooking links
| What can be accomplished there | Leader | Secretary | Admin |
|---|---|---|---|
| One link for everything — members land on your unit’s page and choose from your listed interview types | Full access | Full access | Full access |
| A link for one specific leader — pick the leader, then the type; the member books straight onto that leader’s times. Only types that let members request a leader can be shared this way, and only leaders eligible to conduct that type are offered | Full access | Full access | Full access |
| A link for a single interview type — one per type in the list, ordered most-used first so the link you reach for is on top | Full access | Full access | Full access |
| Every link has Copy and Text — Text opens your phone’s own messaging app with the link and a short note already written | Full access | Full access | Full access |
Refer a Friend
| What can be accomplished there | Leader | Secretary | Admin |
|---|---|---|---|
| Get your unit’s referral link and copy or text it to another unit that could use Minster | Full access | Full access | Full access |
| When they subscribe and their first payment goes through, your unit gets a month free (no cash value; may be revoked for abuse) | Full access | Full access | Full access |
AvailabilityWhen you’re free
| What can be accomplished there | Leader | Secretary | Admin |
|---|---|---|---|
| Add weekly recurring hours (e.g. Sunday 8:00–11:00), one-off dates, or a block that takes time back out | 2Limited — see note (note 2) | Full access | Full access |
| Restrict a window to certain interview types — e.g. Sunday morning is temple recommends only; each window shows what it will generate | 2Limited — see note (note 2) | Full access | Full access |
| Remove a window safely — Minster shows exactly how many booked interviews would be affected before you confirm | 2Limited — see note (note 2) | Full access | Full access |
| Progressive release — hold a window back and let it open in stages so one member can’t take the whole morning; or Force open the rest of it now | 2Limited — see note (note 2) | Full access | Full access |
| Blackout dates for the whole unit — conference weekends, holidays — with the same “here’s what this affects” preview before it commits | Not available | Full access | Full access |
| Virtual interviews — each leader saves their own meeting link; turning the option on for the unit is an admin switch | 3Limited — see note (note 3) | 3Limited — see note (note 3) | Full access |
Calendar syncPer leader
| What can be accomplished there | Leader | Secretary | Admin |
|---|---|---|---|
| Connect your own Google Calendar — each leader connects their own, and you can connect more than one account (Outlook support is on the way) | Full access | Full access | Full access |
| Members are never offered a time you’re already busy. Minster reads only when you are busy — never event titles, guests, or details | Full access | Full access | Full access |
| Choose which calendars count as busy, and how confirmed interviews appear on yours: full detail (member name + type) or generic (“Interview”) for a shared calendar | Full access | Full access | Full access |
| Disconnect at any time; the page tells you plainly if a connection has lapsed and needs reconnecting | Full access | Full access | Full access |
Interview TypesThe catalog
| What can be accomplished there | Leader | Secretary | Admin |
|---|---|---|---|
| See every interview type your unit offers, its length, and which leaders are eligible to conduct it — with an “invite one” prompt if no one qualifies | Full access | Full access | Full access |
| Edit any type: length, buffer between interviews, who conducts it (president only / counselors only / either), how far ahead members may book, and separate Sunday vs. weekday notice | Not available | Not available | Full access |
| Also per type: let members request a specific leader, list it publicly or keep it link-only, add a short note members see, and set a season so it’s only bookable part of the year (the tithing-declaration type below ships open 1 September – 15 December) | Not available | Not available | Full access |
| Add a new type — name, length, buffer, who conducts it, public or link-only, and whether it repeats on a set interval | Not available | Not available | Full access |
| Archive a type you no longer use — it disappears from booking but existing appointments are untouched, and it can be restored later from the Archived list | Not available | Not available | Full access |
Reports
| What can be accomplished there | Leader | Secretary | Admin |
|---|---|---|---|
| Workload distribution — how many interviews each leader held, as a share of the total, broken into completed / no-show / cancelled. Shows imbalance immediately | Full access | Full access | Full access |
| No-show rate — unit-wide, then broken down by interview type and by leader, plus a month-by-month trend | Full access | Full access | Full access |
| Choose the period the numbers cover — 3, 6, or 12 months | Full access | Full access | Full access |
| Export to CSV — member name, contact, channel, interview type, leader, time, status; filter by type and date range, or take the whole unit | Not available | Full access | Full access |
LeadersThe roster
| What can be accomplished there | Leader | Secretary | Admin |
|---|---|---|---|
| Invite a counselor or a secretary — they receive an email to set up their own login (two counselor seats — three if your unit is set that way — and up to three secretaries) | 4Limited — see note (note 4) | 4Limited — see note (note 4) | Full access |
| Change a leader’s role, or grant and remove admin access — Minster keeps one president and always at least one admin, and walks you through moving the sitting president | Not available | Not available | Full access |
| Release a leader and choose who inherits their upcoming interviews — or let Minster cancel them and notify those members | Not available | Not available | Full access |
| Release and name the successor in one step — the new person is seated in the same calling, every future interview moves to them, and their invitation goes out | Not available | Not available | Full access |
| Track pending invitations (resend or revoke), and correct how a leader’s name appears on the booking page | 4Limited — see note (note 4) | 4Limited — see note (note 4) | Full access |
SettingsUnit + billing
| What can be accomplished there | Leader | Secretary | Admin |
|---|---|---|---|
| Time between offered start times — the step members choose from (9:00, 9:15, 9:30…), set separately from how long each interview lasts | Not available | Not available | Full access |
| Presidency size — two counselor seats, or three for the rare case | Not available | Not available | Full access |
| Billing — plan, status, billing cadence, renewal or trial end date, billing email, and past receipts; switch monthly ↔ yearly (two months free yearly), update the card or cancel through Stripe’s secure portal, with the consequences of cancelling spelled out | Not available | Not available | Full access |
| Bundles — ask to be covered by your stake’s subscription (look the stake up by its link name), see the request’s status, or cancel it while it is still pending | Not available | Not available | Full access |
| Create an elders quorum or Relief Society presidency under the ward’s bundle and invite its first leader | Not available | Not available | Full access |
| Reference values Minster manages for you today: booking lead times (set per type), how far ahead members may book, days shown on the dashboard (7), secretary seats (up to 3), language (English) | Not available | Not available | Full access |
Help & support
| What can be accomplished there | Leader | Secretary | Admin |
|---|---|---|---|
| Five plain-language guides: Set your availability · Invite counselors and a secretary · What the member sees · Share your booking link · Change or cancel an appointment | Full access | Full access | Full access |
| Email support@minster.church with your unit and calling already filled in, so no one has to explain who they are first | Full access | Full access | Full access |
| Stated plainly: we reply within one business day | Full access | Full access | Full access |
Access notes
- 1. A president or counselor acts on their own interviews; a scheduling secretary may act on any leader’s. Viewing the whole presidency is open to everyone, but a member’s phone and email are shown only to the leader conducting that interview — a secretary sees the schedule without member contact, and reaches contact details through the Reports export instead.
- 2. A leader manages their own availability; a secretary or admin can manage it for any leader in the presidency. Unit-wide blackout dates are set and removed by a secretary or an admin.
- 3. Every leader saves their own virtual meeting link; turning virtual interviews on for the unit is an admin switch.
- 4. Any leader or secretary can invite a scheduling secretary and manage those invitations — inviting counselors, changing roles, and releasing leaders require admin. Leaders appears in the menu for admins only, so a non-admin opens the secretary-invite page by direct link.
A New booking button on Today, Schedule, All Scheduled and Share Links lets you book for a member — by phone or at the door — including into time you’d normally keep closed. Members get email confirmations, reminders, and their own link to reschedule or cancel.
The interview types you start with
A new bishopric starts with these 12 interview types. Add, edit, or archive any of them under Interview Types — nothing here is fixed.
- Living Ordinance Recommend30 min · president only
- Temple Recommend — Renewal15 min · president or counselors
- Youth Interview20 min · president or counselors
- Stewardship Interview20 min · repeats every 13 weeks · president or counselors
- Missionary Application30 min · president only
- Mission Pre-Departure15 min · president only
- Tithing Declaration15 min · 1 September – 15 December only · president only
- Calling Extension15 min · president or counselors
- Setting Apart15 min · president or counselors
- Elder Ordination45 min · president or counselors
- Ecclesiastical Endorsement15 min · president or counselors
- General Interview30 min · president only
Other guides
Questions? Email support@minster.church.